Frequently Asked Questions

1. Do I have to pay CEG a service fee?

Most basic consultation is free. For many programs, our cost is covered by the universities we work with, so you don’t need to pay an extra “agency fee” just to ask questions and check options. If a certain service requires payment (for example, special handling or translation), we will explain the fee clearly before you decide anything.

2. Can you guarantee that I will be accepted?

No honest agency can guarantee 100% acceptance. The final decision is always made by the university. What we can do is: choose realistic targets, prepare your documents properly, and avoid basic mistakes that usually cause delays or rejection.

3. What is the minimum requirement to study in China?

It depends on the program (Bachelor, Master, language, etc.), but in general you should have:

• Completed the previous education level (SMA/SMK/Equivalent for Bachelor, Bachelor for Master)
• A consistent academic record (doesn’t have to be perfect, but no major “holes”)
• A valid passport
• Basic financial ability for tuition + living cost, or realistic scholarship plan.

If you’re not sure whether your grades are “good enough”, send your report/transcript — we’ll be honest about it.

4. Can I study in China without speaking Chinese?

Yes. There are English-taught programs and also Chinese language programs for beginners.

• If you want a degree in English: some universities will ask for IELTS / TOEFL.
• If you want to learn Chinese first: no HSK is needed for beginner language programs.

We will advise whether you should start with language first or go straight to a degree based on your profile.

5. What documents do I need to prepare first?

The fastest way is to start with the core documents:

• Passport scan
• Latest transcript
• Graduation certificate (if already available)
• White background photo

Optional (can follow later): CV, motivation letter / study plan, recommendation letter.

You can download our full checklist on the Documents page, then send your files via WhatsApp for review.

6. Can I get a scholarship? How realistic is it?

Scholarship is possible, but it depends on:

• Your grades and academic background
• Your language skills (HSK / IELTS / TOEFL)
• The city and type of university you choose
• How early you apply relative to the intake

We don’t like to “sweet talk” parents. We will tell you honestly whether scholarship is strong chance, possible but competitive, or not realistic for the current intake.

7. How long does the application process usually take?

Rough guideline (can vary by university and intake):

• Document preparation: 1–3 weeks (depending on how fast you move)
• Application submission & review: 4–8 weeks
• Admission + visa process: 4–6 weeks

This is why we always recommend starting early. If you contact us last-minute, the options (and scholarship chance) will be more limited.

8. Do my parents need to come to your office?

Not always. Most steps can be done online through:

• WhatsApp call / chat
• Document sharing via Drive / email

Visiting the office is optional but useful if parents want a face-to-face discussion. If you plan to visit, it’s better to book a time via WhatsApp so we can prepare and avoid waiting.

9. Is consultation really free?

Yes. Asking questions, checking your basic profile, and exploring options is free. We only discuss fees if there is a clearly defined extra service needed (for example, special document translation or certain specific program handling).

10. What is the best way to start if I’m still confused?

The simplest starting point is:

1. Prepare your basic documents (passport, transcript, photo)
2. Tell us your target: city, major, and budget range
3. Chat us on WhatsApp and send the files

From there, we can show you: which universities make sense, how strong your profile is, and whether scholarship is realistic for your case.